SUPPORT

We’re here to help.

If you have questions about ShahreFilm, your subscription, or technical support related to Roku, our team is ready to assist you.

Customer support

For account, billing, or subscription inquiries, contact us at:

support@shahrefilm.com

Technical assistance

If you experience an issue while streaming on Roku, include your Roku device model, a brief description of the issue, and the time it occurred. This helps us resolve your request faster.

Response time

We aim to respond to all inquiries within 24–48 business hours.